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Facilities Management:

On 18th May 2005, City Care's Northern Region faced its first civil emergency when the Bay of Plenty experienced a major flooding event. The Tauranga City Council Emergency Response Plan identifies the City Care office as the event centre for stormwater emergencies of Level 3 and above.

The February 2011 Christchurch earthquake was a powerful natural event that severely damaged New Zealand's second-largest city, killing 185 people in one of the nation's deadliest peacetime disasters.

City Care manages over 5000 social housing properties in Wellington and Christchurch through the Wellington and Christchurch City Councils' facilities management contracts. A major requirement of the contracts is the redecoration of the properties.