A KEY BUSINESS UPDATE FROM CITYCARE RE COVID-19
These are unprecedented times in our country. After week one of lockdown we are seeing a level of engagement and partnership operating in the communities we live, work and play that Citycare hopes will last post pandemic. Keep up the great work NZ!
We are committed to keeping our customers, suppliers and staff informed about how Citycare is managing during these times. Much of our activity falls into the essential services category. That means our partners continue to expect a level of transparency and regular updates from us.
Here’s the steps Citycare is taking to keep our customers, suppliers, staff and communities safe.
Go Hard Go Early
Citycare ramped up our crisis business plan very early in this pandemic. We took a ‘go hard, go early’ approach and segregated key staff into smaller teams in our depots across the country. We increased hygiene and we enforced physical distancing recommendations.
Early steps we took included:
At this point, (April 3) we have no knowledge of any Citycare staff having contracted the virus. We have some staff in isolation for a number of reasons, and they are strictly following the approved guidelines for self-isolation.
Business Continuity
We have worked with our supply chain to ensure business continuity for our essential service partners and to protect the health and safety of our people. Business continuity includes ensuring that we retain all staff, so we are well positioned to start up when able.
Through the early steps taken, and the planning completed, we are confident that we can continue to provide a high level of service indefinitely. We will deliver on our role as an essential business, supporting public infrastructure and our customers building and construction activities across the country.
Essential Services
Citycare is regularly taking advice and discussing with our customers what constitutes essential services. Here are some of the services we are currently undertaking:
Please contact us for any queries relating to this update.
Keep up to date with news from Citycare Group
Helping Auckland school kids to learn more about the environmental consequences of our everyday lives is a cause Citycare Water is proud to support.
Closed-circuit television specialists are the Citycare Water detectives who investigate what is causing stormwater and wastewater pipe blockages for councils all over New Zealand.