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Our Story :

city-care-capOn 1 December 2015 City Care celebrated its first 15 years of operation, and we've certainly come a long way in those 15 years.

When we launched in 1999 we were a small company operating solely in Christchurch, providing services to one client - Christchurch City Council. Since then, we've grown City Care into a large and profitable company with a significant presence throughout New Zealand.

Financially, our growth is substantial and sustained. In the company's first year, we turned over $24 million and in the year to 30 June 2015, we achieved revenue of $334 million. At the end of our first trading year, we employed 440 people in Christchurch, while today we have over 1500 employees working across the country. During this time we've built strong relationships with our clients, suppliers, subcontractors and competitors.

City Care holds a major portion of the local government infrastructure maintenance market, with over 15 city or district council clients covering New Zealand's major centres of Auckland, Tauranga, Wellington, Dunedin and Christchurch - and all the places in between. We can proudly say that we are recognised as a major player within the construction, water and wastewater, greenspace, roading and facilities management sectors within which we operate.

Having such a big geographical footprint means that City Care has a substantial social impact, providing services to over two million people throughout the country. Our people are on call 24 hours per day/7 days per week/365 days per year and are passionately dedicated to keeping things working for the wellbeing of all New Zealanders.

Unlike many of our competitors, we strongly believe in self-delivering our contracts with our own people who live and work in the communities in which they serve. We believe this approach adds value to the operations of our clients, while at the same time enriching the job experience of our frontline people.

As a company, some of our greatest achievements have come in the past few years, where on several occasions we've witnessed the adversity and unity that tragedy can bring.


We saw our entire company come together to support the people of Christchurch through several major earthquakes within an eighteen-month period.

In September 2010 and again in February 2011, the people of Christchurch, and indeed New Zealand, faced two of the biggest challenges we will ever face. The devastation which occurred from both earthquakes was instant and impacted a large degree of the city's infrastructure - both seen and unseen. Christchurch residents experienced the loss of power, the loss of water, and in many cases the loss of family, friends, homes, jobs and businesses that was unprecedented in our country's history.

Events such as the Christchurch earthquakes are often the moments which define a person, and we witnessed many of our people displaying acts which went well above and beyond their normal work-day duties.

During the response phase, our people were faced with much uncertainty, and in many instances were deployed into areas which looked like war zones. Our people displayed strength and stamina when working on what seemed like endless repairs, while at the same time showing compassion to distraught members of the public who approached them looking for support. Many of our staff continued to show up to work in the days immediately following each earthquake, eager to help despite suffering the same psychological and physical damage as the rest of their communities.

Email to all City Care staff from Tim Gibson - Executive General Manager Maintenance, Tuesday 22 February 2011, 1:39PM:

"There has just been a significant earthquake in Christchurch with widespread damage. It would appear that communication systems and IT are all down.

I am currently trying to make contact with our Christchurch office and Onno [City Care CEO] to offer whatever assistance we can from the North Island. While communication is down I will co-ordinate what I can from Auckland.

North Island branches will need to put manual communication systems in place with clients.

I will keep you posted as events develop."